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Data Protection

399tk Privacy Policy — Your Information Is Completely Safe With Us

Protecting your personal information is our top priority. Find out transparently how 399tk collects, uses, and stores your data.

Last Updated: January 2026

Encrypted Data Storage

All your personal information is protected with SSL encryption. Third parties have no way of accessing your data.

Your Data Is Never Sold

399tk never sells your personal information to third parties. Your data is used solely to improve and deliver our services.

KYC Data Protection

Documents submitted for identity verification are stored on secure servers and used solely for verification purposes.

Cookie Controls

You can choose which cookies to allow. All non-essential cookies run only with your consent.

Right to Delete Data

You can request the deletion of all your personal information at any time. We will complete the process within 30 days.

International Standards

399tk follows international data protection standards. We adhere to global best practices to keep your privacy protected.

Table of Contents

  1. Introduction
  2. What Information We Collect
  3. How We Collect
  4. Use of Information
  5. Data Sharing
  6. Cookie Policy
  7. Data Retention
  8. Your Rights
  9. Children's Privacy
  10. Security Measures
  11. Policy Updates
  12. Contact
Important: This Privacy Policy applies to the 399tk website (https://399tk.org) and all its services. By using 399tk, you agree to this policy.

1 Introduction

Welcome to 399tk. We believe that protecting your personal information is not just a legal obligation — it is our ethical responsibility. This Privacy Policy clearly explains what information 399tk collects, why we collect it, and how it is used and kept secure.

This policy is written in plain language with Bangladesh users in mind, so you can easily understand how 399tk handles your data. If you have any questions, reach out to our support team — we're always happy to help.

This Privacy Policy was last updated in January 2026. Whenever we make significant changes, you will be notified via the platform or your registered email address.

2 What Information We Collect

399tk collects several types of information from you. This falls into two main categories — what you provide directly, and what is collected automatically as you use the platform.

Type of Information Example Reasons for Collection
Identity Information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Security & Communication
Financial Information BKash/Nagad number, bank details Payment Processing
Login Information Username, password hash Account Security
Device Information IP address, browser, operating system Fraud Prevention
Gaming Information Bet history, win/loss records Service improvement and regulatory compliance
Assurance: We only collect information that is necessary to provide our services. No unnecessary personal data is ever requested.

3 How We Collect Information

399tk collects information in several ways. Here is what you should know about each method:

  • Direct Registration: Information you provide when creating your account.
  • KYC Process: Documents uploaded during the identity verification process.
  • Payment Transactions: Payment information collected during deposits and withdrawals.
  • Cookies & Tracking: Information collected automatically while you browse the website.
  • Support Contact: Information provided when contacting us via live chat or email.
  • Third Parties: Information received from payment gateways or identity verification services.
Good to Know: You can use 399tk with cookies disabled in your browser, though some features may be limited.

4 Purpose of Data Use

399tk uses the information it collects for specific, legitimate purposes only. No data is ever used for unrelated activities. Here is why we use your data:

  • Account Management: To ensure secure registration, login, and account protection.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Service: To resolve your issues quickly and efficiently.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Regulatory Compliance: To comply with license terms and AML/KYC regulations.
  • Service Improvement: To analyze usage patterns and improve the gaming experience.
  • Relevant Offers: To keep you informed about promotions and bonuses suited to your interests.
  • Responsible Gaming: To help identify signs of excessive gaming and support you accordingly.

We never sell your data to advertisers. Your information is completely safe with 399tk and is used only for the purposes described above.

5 Data Sharing Policy

399tk does not sell or commercially share your information with any third party. However, limited data may be shared in specific circumstances:

  • Payment Provider: Required financial information shared with bKash, Nagad, Rocket, or your bank to complete transactions.
  • KYC Partner: With licensed verification services for identity checks.
  • Game Providers: Minimum necessary data shared with licensed game companies to operate games.
  • Legal Authorities: Upon a valid court order or lawful request from a law enforcement agency.
  • AML Authority: To comply with anti-money laundering regulations.
Our Commitment: Before sharing data with any third party, 399tk ensures they meet the same privacy standards. All our partners are bound by strict data protection agreements.

7 Data Retention Period

399tk does not retain your data longer than necessary. Different types of information have their own defined retention periods:

  • Account Information: For the duration your account is active, and for 5 years after closure for legal compliance.
  • Transaction Records: 5–7 years in accordance with AML regulations.
  • KYC Documents: 5 years after account closure.
  • Gaming Logs: 3 years for dispute resolution.
  • Support Contact: 2 years.
  • Cookie Data: Session cookies — until the browser is closed; persistent cookies — up to 1 year.
Please Note: Once the retention period expires, your data is securely deleted or anonymized.

8 Your Rights

As a 399tk customer, you have several important rights regarding your personal information:

Right to Know

You can find out exactly what information we hold about you.

Right to Rectification

You may request correction of any inaccurate information.

Right to Erasure

You can request deletion of your data under certain conditions.

Right to Restrict Processing

You can request that we stop using your information for specific purposes.

Data Portability

A copy of your data will be provided upon request.

Right to Object

You may object to your data being used for marketing purposes.

To exercise any of these rights, please contact our support team. We generally respond within 30 days.

9 Children's Privacy

399tk is an adults-only platform. No one under the age of 18 is permitted to use it, and we do not collect any data from individuals under 18.

  • Age verification is carried out at the time of registration.
  • Any account found to belong to a minor will be closed immediately.
  • Parents can report suspicious accounts to our support team.
If you discover that your child is using 399tk, please contact our support team immediately.

10 Security Measures

399tk uses a multi-layered security system to protect your information:

  • SSL Encryption: 256-bit SSL encryption is applied to all data transfers.
  • Firewall: An advanced firewall system blocks unauthorized access.
  • Two-Factor Verification: 2FA protection is available for account login.
  • Regular Audits: Regular system audits are conducted by third-party security specialists.
  • Limited Access: Only authorized personnel can access data on a need-to-know basis.
  • Data Backup: Data is backed up regularly in a secure, encrypted location.
Your Role: Keep your password strong and never share it with anyone. If you receive a suspicious login notification, change your password immediately and contact support.

11 Policy Change Guidelines

399tk may update this Privacy Policy as needed. When changes are made:

  • A notice will be sent to your registered email before any significant changes take effect.
  • The effective date of any updated policy will be clearly communicated.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • You can read the latest policy on this page at any time.

We recommend checking this page from time to time to stay up to date with our latest Privacy Policy.

12 Contact Us

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Click the chat button at the bottom right of the website.
  • Support Hours: 24 hours, 7 days
Response Time: We typically respond within 24–48 hours. Complex requests may take up to 30 days.

Start Safe Gaming at 399tk

Your information is fully protected. With SSL encryption, KYC verification, and 24/7 support, we are always here for you.

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