Gaming should be a form of entertainment, not a source of stress. 399tk believes every player can enjoy gaming safely, mindfully, and within their limits. You'll find all the responsible gaming tools and information you need right here.
We don't just offer games — we also work to protect your wellbeing.
Set your own daily, weekly, and monthly deposit limits. Stay on budget and enjoy your gaming.
Feel like you need a break? You can pause your account for anywhere from 24 hours to 6 weeks.
For a longer break, activate Self-Exclusion — available from 6 months up to 5 years.
Only players aged 18 and above are permitted to play at 399tk. Strict age verification is carried out at the point of registration.
Regularly review your own gaming habits, time spent, and spending. Stay informed and make the right decisions.
Live chat support is available in Bangla for any issue. Our team is always here for you.
Responsible Gaming means treating gaming as a leisure activity — one where you consciously manage your time and money, and never put your financial or mental wellbeing at risk. At 399tk, responsible gaming isn't just a policy — it's part of how we operate every day.
Online gaming is growing rapidly in Bangladesh. Many enjoy it as a fun leisure activity, while others play hoping for extra income. It's important to remember — winnings are never guaranteed, and excessive gaming can have a negative impact on your life. That's why 399tk is upfront from the start: there are a few things you should clearly understand before you play.
Responsible gaming comes down to three things: awareness, limits, and support. Know yourself, understand your boundaries, and don't hesitate to ask for help when you need it. 399tk is committed to being there for you on all three fronts.
Problem gaming or addiction often develops gradually — it can be hard to notice until it's taken hold. Pay attention if you spot any of the following signs, and seek help if needed:
399tk gives you a range of effective tools to stay in control of your gaming. All tools are completely free and can be activated anytime from your account settings:
Set a maximum limit on your daily, weekly, or monthly deposits. Reductions take effect immediately; increases require a 24-hour waiting period.
Decide in advance how long you want to play in one session. When the time is up, you'll be automatically logged out so you can decide whether to continue.
On-screen messages will appear at set intervals to let you know how long you've been playing and how much you've won or lost.
Take a temporary break lasting anywhere from 24 hours to 6 weeks. During this period, deposits and gameplay will be suspended.
For an extended break, self-exclude for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.
Set a maximum loss amount for a given period. Once you hit that limit, gaming will stop automatically.
Setting limits isn't a weakness — it's a smart choice. Follow the steps below to set your limits on 399tk:
Decide in advance how much you can afford to spend on entertainment each month. Allocate only a portion of that budget for gaming — never use household money or funds set aside for emergencies.
Break down your monthly budget into daily and weekly limits. For example: if your monthly budget is BDT 1,000, set a daily limit of BDT 40–50.
Try not to play for more than 1 hour at a stretch. Take a break, go for a walk, have some water — then decide whether to carry on.
Set a maximum loss limit for the day or week in advance. Once you reach that limit, stop — save it for another day.
Review your gaming history every month. Ask yourself — did I stay within budget this month? If not, lower your limit further.
Ask yourself the following questions. If you answer "yes" to three or more, stay alert and seek support:
Self-Exclusion is the most powerful responsible gaming tool available on 399tk. If you feel you need an extended break from gaming, use this feature. Once self-exclusion is activated:
Self-exclusion period:
Players under 18 are strictly prohibited from using 399tk. Age is verified at registration, and additional ID documents may be requested in any case of doubt. If you have children or teenagers in your household, please take the following steps:
You don't have to face a gaming problem alone. Beyond 399tk's support team, professional organisations are also available to help:
Bangla support available 24/7. Contact us to lock your account, set limits, or activate self-exclusion.
Government mental health support is available in Bangladesh. Kaan Pete Roi — 01779-554391
Talk to a trusted family member or friend. Asking for their support isn't a sign of weakness — it takes courage.
Speak with a psychologist or counsellor. Addiction is a treatable condition — with the right support, change is possible.
Responsible gaming isn't just a policy — it's our commitment. Join today and enjoy gaming on your own terms.